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Helping you take care of your furry friends!
Helping you take care of your furry friends!
We love caring and connecting with animals and creating everlasting relationships. We provide care for your fur baby as if they were our own, and ensure that they receive the highest quality care with any service they receive from us.
When you live a busy life, it is hard to consistently provide the attention and care that your pets can demand. With years of satisfied owners and loved pets, you can rely on us to care for your pets when your in need!
We are always prepared for any pet's needs and ensure that your pet will receive the best care and love. Their happiness and care is our priority and we strive to provide a service we would want our own pets to receive.
Please contact us if you cannot find an answer to your question.
We send out reminders a week before your appointment and again 2 days before your appointment. We do this so that our groomers do not lose income from last-minute cancellations. We charge $35 for less than 48 hours cancellations and $50 for a no-show fee that must be paid before we are able to schedule another appointment. Please let us know as soon as possible if you need to change or cancel your appointment so we have the opportunity to replace your appointment from our waiting list.
We charge a deposit because our staffs schedule is based off of the services requested And area in need. $25 scheduling deposit is required with appointment unless otherwise indicated. Deposit is deducted from balance due at appointment. Balance Must be paid at appointment We do not offer any kind of billing extensions.
All of our products are made from natural ingredients to help keep your pets safe! (With the exception of nail polish that is store bought)
our primary service area is butler county. We do provide services outside of butler county for an Out of service area surcharge $35 (anything outside of butler county or greater than 1 hour drive but less then 2 hours from our central location) please verify service area prior to scheduling services if outside Of our service area.
No service Fee (for dogs that can't/won’t allow services) there will be a $35 travel fee. We will do our best but if we are unable to start or finish grooming your pet within 15 minutes of trying we will only charge you for the travel fee and any type of services that were completed.
Quick Start Grooming $50 and up depending on location. We understand that life happens fast and you may have forgotten to schedule an appointment or you're ready to start with our company but don't want to wait until the next time we are in your area. Or maybe your dog has gotten into something and need services ASAP!! Skip the waiting list! This fee is in addition to any of the above grooming/bathing charges.
We will be gladly to wait for you for 10 minutes but anything longer then that Wait time is $15 per 30 minutes ( will be charged for anything longer then 10 minutes) we unfortunately can not wait longer then 30 minutes as we have many pets we have to attend to. We will be happy to reschedule if something comes up. Please give us 48 hours notice for rescheduling and see our cancellation policy. Fees will be charged appropriately.
Once you request an appointment date and time we will follow up with you to confirm and at that time request deposit for your appointment confirmation.
We love caring for pets! Schedule right here on our site for a meet and greet, or to make any pet services appointment. If you have a special request, send us a message, and we'll get back to you as soon as possible.
Copyright © 2022 TCL Pet Services - All Rights Reserved.
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